There are different concepts and factors that serve as a basis for the development of any company,
and one of them is organizational behavior.
Have you ever heard about this aspect? It is one of the key elements within the organizational
culture , that is, the set of values, procedures, rules and beliefs that a company has.
So that you understand why we say this and give such magnitude to organizational behavior, in this
article we will talk about its meaning, objectives and characteristics.
If you think it’s a good idea to learn about all this, check it out!
What is organizational behavior?
Various authors and academics, many of them russia telegram data specialized in business
administration, marketing and corporate leadership, have sought to provide a theoretical framework
for this concept.
For Stephen Robbins, an American author of business management books, organizational behavior
“ is a field of study that investigates the impact of individuals, groups, and structures on
behavior within organizations .”
Meanwhile, academics Keith David and John Newstrom, also Americans, define it as “ the study
and application of knowledge relating to the way people act within organizations .”
As you can see, organizational behavior is much more than the interaction between workers, groups
and structures of a company, as it deals with the analysis of how these variables influence the
development of human talent and overall functioning.
This concept and all its elements are applied and adopted as a philosophy with a greater purpose: to promote human development within companies and organizations.
In turn, it has specific objectives and other aspects that demonstrate its importance and usefulness.
Get to know them in the next section!
What are the objectives of organizational behavior?
Although it is stated in a simple way, the learn 6 examples of group dynamics to improve the work environment in your company study of interactions, groups and structures and their impact on the behavior of an organization is a complex task.
It is a rigorous work of constant research, which is carried out to meet certain fundamental objectives for organizations, their management and the development of their members . Some of them are:
Describe
One of the approaches to applying ba leads organizational behavior as a concept is to know for certain how people operate and interact within the company or institution.
Research and studies in this area should provide us with sufficient elements to describe in detail and systematically the behavior of the members of the organization.
Grasp
Once we have described the way in which the people within the organization behave, it is time to ask a big and important question: why do they act this way?
Finding the origin and motives of the behavior of the human team and its members is another objective of organizational behavior.
Predict
Applying this concept not only serves as a retrospective, but also helps us look to the future.
By understanding how individuals behave and why they do so, you can make projections about how employees might develop important job skills within a given time period.
Check
Understanding individual behavior allows for greater control (partial, not total, of course) over human activities in the work environment.
To achieve these objectives, we obviously need solid research and data, which we must also seek in the digital and electronic sphere.
Digital transformation and new communication channels mean that observation, physical analysis and evaluation of each employee’s file are no longer sufficient.
For example, it is important to evaluate the interactions, content and uses that employees give to social networks and internal interaction methods.
What characteristics define organizational behavior?
Organizational behavior has been studied for decades. This has allowed specialists to define relevant characteristics and aspects of this concept, which are useful for its application and analysis. Among the most important are:
Levels
The theory of organizational behavior variables consists of 3 levels: organizational, group and individual, which in turn are influenced by the environment.
The individual level has certain beliefs or principles, such as:
- People have different needs and always seek to satisfy them;
- man has limited capacity for response;
- man perceives and evaluates;
- People think about the future and choose how to behave.
At the group level , it is segmented into formal groups, made up of command, task and temporary teams, and informal groups, made up of interest and friendship groups.
Finally, the organizational level evaluates companies and institutions as a whole, integrating different activities and efforts with common objectives.
Theories
Organizational behavior has different theories focused on specific fields of study, which allows this concept to be broad and complete.
Specifically, it is made up of these 5 theories:
Classical theory
It focuses on the need to find elements to manage complex organizations.
Scientific management theory
It seeks perfection of work techniques and the creation of parameters capable of measuring efficiency.
Human relations theory
Prioritizes individuals over other elements of organizations and suggests strategies to increase the satisfaction of each one.
Systems theory
It is an administrative philosophy based on systems, that is, on sets of elements that are related to each other to form an “organized whole” that provides better results than the sum of its parts.
Contingency theory
He emphasizes that there is nothing absolute in companies and institutions and that, instead, everything is relative.
How is organizational behavior analyzed?
Each organization or company has specific characteristics and challenges. However, there are general parameters that must be followed to analyze organizational behavior.
One of them is the indicators, which must be objective and have a direct relationship with the action carried out. Among them are:
- absenteeism;
- time for task execution;
- human failures;
- quality and quantity of production;
- degree of productivity.
Another method that is useful for evaluating organizational behavior is the incorporation of opinions from collaborators who have had direct contact with the organization and its members.
Of course, internal analysis, interviews and other types of feedback are also very useful , as is the analysis of databases and files related to the development of each collaborator.
As for the frequency with which these types of studies and analyses should be carried out, it is advisable to meet all the objectives of a research cycle before carrying out a new one.
