When did you start at Paddls and what did you do before?
I started on November 21, 2017. Before that I was Sous-chef at restaurant Charelli.
Why did you choose Paddls? Success Manager
During a networking event at NAC, I met someone from a recruitment agency. I wanted to do something in sales in the hospitality industry, for example selling products or equipment. That would be a great way to use my knowledge of the hospitality industry. But there was nothing to Success Manager be found there. Then the agency came up with a vacancy at Paddls. I didn’t know much about IT at the kuwait phone number library time, but the conversation I had with Richard and Pim from Paddls went well. So I took the plunge, knowing that they had quick growth opportunities and could second people to clients. IT is booming anyway, it’s current and you’re relevant.
What ambitions or goals did you have when you came here?
My ultimate goal was to move to Field Service as soon as possible. That goal has changed. Field Service is still an ambition, but there are so many other fun aspects within a e-commerce trends for 2023 and beyond company than just Account Manager. When I was allowed to start for Paddls at Trend Micro in 2018, it became my ambition to get started there. And I succeeded: I was taken over and will start in two weeks as Customer Success Manager!
How has your growth path at Paddls been? Success Manager
I once had a part-time job at a call center for three years, so I knew I could make calls. The only thing was that I had little knowledge of IT and sales. So I started at the bottom of the ladder and worked really hard for six months. That’s how I quickly became a Sales Marketer/Inside Sales. That went well too. After just two months, I grew further into Executive Sales and was seconded to Trend Micro as a Business Development Representative (BDR). I developed even more there. It’s a large international organization with many different internal stakeholders and interests. Everything is in English, so my English has improved considerably, as has my product knowledge.
In the meantime, I have been taken over by search engine optimization mails Trend Micro and I will become Customer Success Manager. As BDR, I was busy with prospects, but soon I will only be working with customers. I will be responsible for all aftersales for my customer base. I ensure that everything is properly installed and implemented, that customers are trained, that I maintain structural contact with them and proactively inform them about new releases, etc.
